Updated on February 21, 2023 by Jordan McGlone
Share this article!
The role of technology in healthcare has changed how we look at many aspects of hospital management and access to patients. In a fast-paced environment, it has allowed healthcare providers to discover and innovate better drugs, predicting the course of treatment using the data they have gathered through high-tech gadgets and equipment. But most importantly, they are able to stay connected and passionately engaged with each patient amid the number of admissions every day.
The essence of technology in healthcare is deeply rooted. If you’ve read our previous article, we’ve discussed bedside manners and the different ways to improve them. But as we move forward in 2023, it seems that not everyone still has a lot to learn about how technology can significantly change the pace of our healthcare system.
Bedside manner refers to the way they interact with patients, including their communication skills, empathy, and compassion. The sheer desire to do better has propelled healthcare to offer better bedside manners, including treatments, and follow-ups. Listed below are the key technology transformation that has changed the face of the healthcare industry.
Appointment Scheduling Apps
Scheduling apps have revolutionized healthcare by streamlining appointment scheduling, reducing wait times, and improving overall efficiency. They allow patients to easily schedule appointments, receive reminders, and track their health history, while also giving healthcare providers access to up-to-date patient information and appointment schedules. This increased efficiency and communication leads to better patient outcomes and a more seamless healthcare experience.
The following are the most popular, highly efficient scheduling apps for healthcare.
RXNT
RXNT is a leading provider of scheduling apps for healthcare. Their platform offers a range of features to improve appointment scheduling, such as online booking, appointment reminders, and real-time scheduling updates. With RXNT, healthcare providers can improve patient engagement and reduce no-shows, ultimately leading to a more efficient and effective practice. Their user-friendly platform is designed to simplify the scheduling process, saving time and streamlining operations for healthcare providers.
Healow Open Access
Healow Open Access is a platform for those using eClinicalWorks EMR which empowers patients by giving them access to their own health information and providing tools to manage their care. It helps healthcare providers by allowing them to securely share medical records and communicate with patients, improving collaboration and coordination of care. This results in better patient outcomes, increased patient satisfaction, and more efficient and effective healthcare delivery. By using Healow Open Access, patients and healthcare providers can work together to achieve better health outcomes.
Greenway Health
Greenway Health, the company behind Intergy EMR platforms, provides healthcare organizations with innovative technology solutions to improve efficiency, reduce costs, and enhance the quality of patient care. Their platform integrates electronic health records, revenue cycle management, and clinical solutions to streamline processes and enhance collaboration between healthcare providers.
Solutionreach
Do you have multiple locations that you need to coordinate? If so, Solutionreach might be for you. This is ideal for hospitals, practices with multiple locations, and practices with multiple partners. This is a specialty-focused software program that is perfect for medical teams that offer different types of services. It can also automatically generate analytics reports for you to analyze. The downside is that their customer service team is not available on the weekends, so if you need help on holidays or weekends, you might be out of luck. The program provides links, widgets, and other unique features that are perfect for your practice’s websites and social media pages.
Related article: the Top EMR Systems for Medical Call Answering Integration.
Inpatient Care System
Inpatient care refers to medical treatment provided to patients who are admitted to a hospital or healthcare facility for an extended period of time. The inpatient care system encompasses all aspects of patient care, from diagnosis and treatment to recovery and discharge. This system is designed to provide patients with comprehensive and coordinated care, with a focus on their comfort and well-being.
The use of technology, such as electronic medical allows healthcare providers to access vital patient information in real-time and respond to changing patient needs quickly and effectively, thus improving bedside manner. Moreover, an effective inpatient care system can improve the bedside manner by promoting teamwork and collaboration among healthcare providers. With clear communication and a unified approach to patient care, healthcare providers can provide patients with the highest quality of care. Additionally, an inpatient care system can improve the patient experience by ensuring that all of their medical needs are met and that their comfort and privacy are respected.
The integration of an inpatient care system can help hospitals to provide patient-centered care, paving the way for a strong, personal relationship with their patients. along with technical advances, offering improved communication skills, better interaction, and a more personalized bedside manner can gain higher trust scores from patients.
Telehealth Services
You might think that telemedicine provides less than what bedside manner could offer. But when you look closely, telehealth is not far from reality. One factor that online doctors and medical services have in common is that they both aim to provide care in a friendly, compassionate manner.
Telehealth is a healthcare delivery model that uses technology to remotely connect patients with healthcare providers. This can be done through a variety of methods such as video conferencing, mobile apps, or remote monitoring devices. A major benefit of telehealth is access to care, especially for patients in rural or remote areas who may have difficulty traveling to a healthcare facility. It also helps to reduce wait times and the spread of infectious diseases by allowing patients to receive care from the comfort of their own homes.
Additionally, telehealth enables healthcare providers to better manage patient care by allowing them to remotely monitor patients and communicate with other members of a patient’s care team. With better patient experience, this tool can transform the healthcare industry and improve patient outcomes.
Related article: How to Choose the Right Telehealth Platform for Your Practice.
Integrated EMR
Integrated EMR (Electronic Medical Record) refers to a system in which all patient data, including medical history, test results, and medication information, is stored electronically in a centralized location.
With integrated EMR, healthcare providers can streamline administrative tasks, such as billing and appointment scheduling, freeing up time and allowing more focus to be given to patient care. By improving communication and collaboration between healthcare providers, integrated EMR can enhance the bedside manner and overall quality of care for patients. most importantly, it reduces the chances of errors and duplications in medical records.
EMR integration, therefore, increases efficiency, accuracy, and patient satisfaction, making it a valuable tool for the healthcare industry.
Learn more about PatientCalls’ EMR Integration for Medical Call Answering.
AI Data Collection
Artificial intelligence (AI) is playing a growing role in healthcare, including the collection of patient data, which is helping hospitals improve their bedside manner. By automating routine tasks and analyzing large amounts of data, AI is providing healthcare providers with valuable insights into patient behavior and needs. This information is being used to inform and enhance the bedside manner, resulting in improved patient experiences and outcomes.
One way that AI is improving bedside manners is through the use of chatbots and virtual assistants. These technologies are providing patients with quick and convenient access to information, reducing the need for in-person visits, and increasing the speed and accuracy of information. Chatbots and virtual assistants can also be used to provide patients with personalized health advice and recommendations, improving the bedside manner by fostering a more interactive and proactive approach to care.
In addition to chatbots and virtual assistants, AI is also being used to analyze patient data to identify patterns and trends. This information is being used to inform care plans and treatment decisions, improving the accuracy and efficiency of care and reducing the risk of errors. By automating routine tasks, such as scheduling appointments and managing medication schedules, AI is freeing up time for healthcare providers to focus on more personalized interactions with patients.
Related article: Best Platforms for Healthcare Revenue Cycle Management.
PatientCalls: Answering Services for Medical Offices
Our answering services for medical offices make it possible for your practice to be available to patients on their time, without disrupting your time.
