HIPAA-Compliant Answering Service for Internal Medicine
Internal medicine practitioners should be focused on treating patients, as well as diagnosing and preventing diseases. They don’t have time to play phone tag or sort through messages in order to prioritize patients. This is where our services support your field.
PatientCalls offers a specialized doctors answering service for all types of professionals in internal medicine. Our live call agents are dedicated to managing patient requests, scheduling medical visits, and verifying insurance information. Plus, they are trained to protect patient privacy and securely handle sensitive information in compliance with HIPAA regulations.
Doctors Office Answering Services
If your internal medicine practice could use some help, consider the following modes of integrating reliable, third-party call answering services dedicated to the healthcare industry.
High-Volume Call Handling
Doctors answering services alleviate stress during high-call periods as a seamless augmentation of your current front desk staff.
Medical After-Hours Answering Service
Patients want to make appointments and send messages to their physicians after office hours. We make do that seamlessly.
Weekend & Holiday Coverage
Your patients don’t need to worry when the internal medicine office is closed. Our services mean their calls are always answered with care.
Who Do Medical Answering Services Support?
When serving internal medicine clients, PatientCalls works with medical offices with one to 10 doctors in the following fields:
- Allergy & Immunology
- Eye care
- General Medicine
- Infectious disease
- Medical Oncology
- Palliative Care
- Sleep Medicine
- Sports Medicine