Caring for the littlest patients can be challenging and it’s surely a 24-hour job. Concerned parents expect round-the-clock assistance and a fast response whenever their child isn’t feeling well – during the week and on the weekend. Having a reliable mode of communication between families and medical staff is critical to managing the demands of pediatric patients.    

Utilizing a medical after-hours service for pediatricians helps build trust in the service that your regular staff provides by increasing availability and access for patients and their families. Whether they are worried about a fever or just need to schedule a check-up, parents are assured that they can reach your medical practice. This dependable service provides peace of mind that their call will be handled in a timely fashion with professionalism and compassion.   

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Flexible Pediatrician Call Management Solutions Nationwide

PatientCalls strictly follows all the guidelines for HIPAA compliance and securely handling protected health information. Our professionally trained, HIPAA-compliant agents are ready to help your practice become more efficient with flexible call answering solutions for your pediatric office.  

Utilizing a medical after-hours service for pediatricians

  • Handling low-priority calls that take up valuable time of internal staff, such as scheduling and reminders.  
  • Triaging emergency calls and priority calls to on-call staff according to specific instructions. 
  • Extending availability past regular office hours – evenings, weekends, holidays or 24/7. 
  • Real-time message delivery to on-call doctors and staff. 
  • Spanish and bilingual answering services. 

For pediatric practices, the advantage is clear. It’s possible to augment your full-time staff with a call answering service at a fraction of the cost associated with a receptionist. Working together, our agents and your existing staff can provide seamless services focused on the health and wellness of the babies and children in your care. 

Try PatientCalls Today!

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