Custom Electronic Medical Records (EMR) Integration Services

EMR and EHR software have become the backbone of the healthcare industry. In recent years, it has developed into a powerful tool for improving interoperability, making medical practices more efficient and effective. Today’s EMR systems are simple for the medical staff and provide a wide range of tools and apps to make their job easier.

  • Seamless EMR integration
  • Custom integration service according to your business needs
  • HIPAA-compliant extension of your services

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Benefits of Using EMR Through PatientCalls

Your healthcare organization – big or small – can also benefit from integrated third-party services while maintaining the same level of data security and patient privacy required by HIPAA.

With the help of EMR integration, healthcare providers can improve their documentation and add a layer of security.

  • EMR integrations act as virtual staff augmentation. 
  • Improved accuracy of recording patient data.
  • Trained and authorized staff of external companies have real-time data access.
  • Helps streamline workflow without interruptions.
  • Allows healthcare providers to focus on patient care.
  • Maintains integrity of security protocols for patient medical records.
  • Improves data interoperability with other healthcare software applications and systems.
  • Offers scalability and flexibility of operations for better patient experience.

PatientCalls’ Custom EMR Integration Process

PatientCalls offers completely customizable EMR integration. Our agents work directly with your staff to understand their process and preferences, ensuring that patient health data is handled the same way it would be on-site.

Doctor Answering Service Integration
  1. Understand and identify your practices’ needs.
Electronic Medical Record Integration Telephone Answering Service

2. Walk through your training process and system usage.

Emr Integration With Virtual Medical Office Receptionist

3. Development of a successful integration plan.

The timeline for integration will depend on your organization’s goals, the level of operational involvement, and the time needed to understand your EMR practices and preferences fully.

Full EMR Integration Assistance

PatientCalls offers a unique level of guidance for healthcare organizations during the integration process.

  • Expert assistance through the integration process.
  • EMR systems team makes the transition extremely comfortable.
  • Improved handling of clinical data and patient records.

Integration is entirely customized based on how your staff currently uses the EMR system and how they would like PatientCalls staff to be involved. Seamlessly integrate healthcare software applications and patient engagement tools with our team and allow PatientCalls to handle comprehensive patient data.

Learn more about our EMR integration support specifically for the eClinicalWorks and Intergy platforms.

Bringing Efficiency to Healthcare Answering Services

With the help of PatientCalls EMR integration solutions, you do not have to worry about compliance, as our system is fully HIPAA-compliant. Rest assured, our system is equipped with comprehensive security measures to protect patient’s medical history.

Our solution limits unnecessary operations by data collection and accessing information directly through an automated program interface (API).

API Integration

Using an API, PatientCalls can connect to your current system to retrieve healthcare data directly from the EMR platform. Because you design a call directive plan based on your staff’s needs, your patients don’t feel like an external company handles their calls. The result is a streamlined extension of your office that operates as a virtual medical office front desk with improved patient satisfaction.

Answering Service Emr Integration

Custom Approach

With a completely customizable message delivery solution, PatientCalls can easily route your messages to the people or platforms in your medical organization that you specify, at the time, and in the manner specified. Limiting the “double handling” of personal health information creates a better message flow that allows software and staff to see only what they need to see when needed, without disruption and undue confusion.

Secure Implementation Process

Our EMR integration team is trained comprehensively to handle different EMR integration software, healthcare software applications, data types, and billing systems. PatientCalls follows comprehensive security standards to protect patient data from potential vulnerabilities. We pride our services on being fully HIPAA-compliant, showing our commitment to protecting your reputation and the patient’s welfare.

EMR Integration Transition Made Easy

Call us today for more information on how PatientCalls Medical Answering Service can sync with your current EMR platform and create secure informational performance upgrades.

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Frequently Asked Questions

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