For rehabilitation centers, a medical office answering service provides essential support for managing incoming calls. Our experienced team of professionals are specialized in handling sensitive patient information and providing prompt responses to inquiries. Furthermore, our service allows rehabilitation centers to focus on their main mission – helping patients achieve wellness.  

With PatientCalls’ customized communication solutions that can be tailored to fit the needs of rehabilitation centers, we ensure that calls are answered quickly and efficiently. By utilizing our medical office answering service, rehab facilities can focus on delivering higher-quality care to their patients and reduce the stress associated with managing phone calls.

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Scheduling Services for Wellness Centers 

With our comprehensive medical office answering services, addiction and psychiatric treatment centers can rest assured they are providing timely and reliable communication support. 

PatientCalls offers a comprehensive array of solutions, including call routing and automated appointment confirmation via text message or email. Our team of bilingual medical answering agents are trained in managing appointments and providing answers to general inquiries. They work 24/7 to help wellness centers and reduce the amount of time in-office staff spends on managing appointments. 

How Medical Office Answering Services Help Rehab Practices 

  • Provide after-hours accessibility for patients and their families. 
  • Alleviate front-desk staffing needs on the weekends, holidays, and in the evenings. 
  • EMR and calendar synching deliver a real-time view of new appointments, scheduling modifications, and messages waiting for a response. 
  • Call forwarding is set up to follow each facility’s needs and protocols. 
  • Allow on-site staff to focus more on in-patient and out-patient operations. 
  • Get audit-ready communications reports and call tracking data. 
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#1 Rated Answering Service for Rehab & Wellness 

PatientCalls works as a physician answering service and call management outsourcing for wellness practitioners. Get your rehab practice on the road towards higher quality care with the help of our dedicated medical office answering services. Contact us today to learn more. 

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