Texas Medical Answering Services

Experience Unparalleled Medical Answering Services in Texa

Discover the ultimate solution for your healthcare communication needs. Partner with PatientCalls medical answering services for services in Dallas, Houston, San Antonio, and the entire state of Texas.

Try PatientCalls Today!

Your Medical Practice Could Be More Efficient

Dedicated to providing the finest answering service Houston, Dallas, San Antonio, and all around Texas, PatientCalls is the go-to choice for doctors answering services and medical office call center outsourcing. With expertly tailored solutions and reliable support for healthcare professionals, PatientCalls ensures that each of your patients experience superior care.

Medical Answering Services in Texas

PatientCalls provides essential telephone answering services, while prioritizing quality of service, security, and experienced staff. Fully HIPAA-compliant and focused on patient data protection, we perform rigorous quality assurance checks on our processes to effectively meet all needs.

Boost Productivity & Patient Satisfaction

Our services address pain points such as missed calls, staffing issues, labor shortage, and the need for 24/7 availability. With PatientCalls, healthcare organizations can transcend such challenges and access cost-effective support that significantly cuts expenses associated with hiring full-time receptionists and admin staff.

Effortless appointment booking
Protected SMS and email communication for physicians, staff, and patients
Health coverage confirmation
Telephone-based patient triage and prioritized call queueing
Compatibility with existing EHR systems

A Medical Answering Agent Provides Tele-Triage For Patients.

Why Choose PatientCalls?

Trusted for HIPAA-compliant communications across Texas, our services are tailored for doctors, hospitals, clinics, assisted living facilities, hospices, dentists, rehabilitation centers, and physical therapists. Opt for PatientCalls and elevate your practice’s performance while maintaining patient privacy and security.

Streamlined Communication

PatientCalls works around the clock, supporting your office staff and handling peaks of incoming calls during regular hours.

Cost-effective Solution

PatientCalls helps reduce staffing costs by offering an alternative to hiring full-time receptionists and administrative staff.

HIPAA-Compliant Services

PatientCalls prioritizes patient data security by adhering to strict HIPAA guidelines and utilizing state-of-the-art technology.

24/7 Availability

PatientCalls provides round-the-clock support, including after-hours, weekends, and holidays, ensuring patients always receive the care they need.

Frequently Asked Questions

How does PatientCalls ensure HIPAA compliance?

PatientCalls maintains HIPAA compliance through strict adherence to security measures that protect patient data. Our state-of-the-art technology ensures that both your clinic’s and patients’ information is managed securely and confidentially.

Does PatientCalls offer after-hours and weekend support?

Yes, PatientCalls provides 24-hour support, including after-hours, weekends, and holidays, ensuring that your patients always receive the care they deserve.

Is PatientCalls suitable for both small medical practices and large healthcare organizations?

Absolutely! PatientCalls caters to the needs of medical professionals and organizations of all sizes with customizable solutions tailored to fit your unique requirements.

How can PatientCalls assist with home healthcare and hospice providers?

PatientCalls streamlines communication and coordination for home healthcare and hospice providers in California by offering services such as appointment reminders, out-of-the-office forwarding, and home healthcare logistics.

Does PatientCalls offer secure text messaging for medical offices?

Yes, PatientCalls provides free, HIPAA-compliant text messaging and email technology, ensuring important messages are securely and efficiently delivered to doctors and staff members.