PatientCalls Privacy Statement
PatientCalls is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PatientCalls website and governs data collection and usage. By using the PatientCalls website, you consent to the data practices described in this statement.
Collection of your Personal Information:
PatientCalls collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. PatientCalls also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by PatientCalls. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used by PatientCalls for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PatientCalls website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PatientCalls public message boards, this information may be collected and used by others. Note: PatientCalls does not read any of your private online communications.
PatientCalls encourages you to review the privacy statements of websites you choose to link to from PatientCalls so that you can understand how those Web sites collect, use and share your information. PatientCalls is not responsible for the privacy statements or other content on websites outside of the PatientCalls and PatientCalls family of websites.
Use of your Personal Information:
PatientCalls collects and uses your personal information to operate the PatientCalls website and deliver the services you have requested. PatientCalls also uses your personally identifiable information to inform you of other products or services available from PatientCalls and its affiliates. PatientCalls may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
PatientCalls does not sell, rent or lease its customer lists to third parties. PatientCalls may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PatientCalls may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PatientCalls and they are required to maintain the confidentiality of your information.
PatientCalls does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
PatientCalls keeps track of the websites and pages our customers visit within PatientCalls, in order to determine what PatientCalls services are the most popular. This data is used to deliver customized content and advertising within PatientCalls to customers whose behavior indicates that they are interested in a particular subject area.
PatientCalls websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PatientCalls or the site; (b) protect and defend the rights or property of PatientCalls; and, (c) act under exigent circumstances to protect the personal safety of users of PatientCalls, or the public.
The PatientCalls website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenient feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PatientCalls pages, or register with PatientCalls site or services, a cookie helps PatientCalls to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PatientCalls website, the information you previously provided can be retrieved, so you can easily use the PatientCalls features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PatientCalls or websites you visit.
Security of your Personal Information:
PatientCalls secures your personal information from unauthorized access, use or disclosure. PatientCalls secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement:
PatientCalls will occasionally update this Statement of Privacy to reflect company and customer feedback. PatientCalls encourages you to periodically review this Statement to be informed of how PatientCalls is protecting your information.
PatientCalls welcomes your comments regarding this Statement of Privacy. If you believe that PatientCalls has not adhered to this statement, please contact PatientCalls at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.
This policy was last modified on May 22, 2013.
CHIEF PRIVACY OFFICER
PatientCalls Privacy Statement