Medical answering service for doctors, physicians, and medical groups nationwide.

A Medical Answering Service & HIPAA Compliant Business Associate For Hospice Organizations.

hipaa compliant answering service
phone 866-333-7922

Home Care / Hospice Answering Service

Compassionate, Caring, & Highly Trained Staff
Top Rated HIPAA Compliant Hospice Answering Service Supporting Hospice and Homecare Agencies Nationwide.

hospice home care answering services

We help hospice and home healthcare organizations comply with state licensure and CoP requirements.  accreditation compliancy
Services like our PatientNote SMS Alerts, not only provide instant notification of new messages and information, but also provide accountability to aid in meeting and exceeding accreditation standards, administrative policies, and procedures.

PatientCalls, a HIPAA compliant hospice answering service and HIPAA compliant homecare answering service has been providing the highest quality answering and dispatching solutions to the Hospice and Homecare industry for over 15 years. We fully recognize and understand the tremendous requirement of delivering effective and reliable communications between your triage staff, patients and their loved ones with the utmost professionalism, compassion, and care.

Our highly qualified and trained agents offer a sympathetic voice when conversing with your patients' family and friends in their immediate time of need. Our attention to detail is unique and unmatched and will assist in deploying our error free plan for your organization that covers instructions for any type of call or patient situation, such as, but not limited to;

  • Routine Care
  • Inpatient Care
  • Respite Care
  • Continuous Care

Regardless of the type of inbound call received or time of day or night, PatientCalls' caring staff will answer the call, create a detailed patient card, and dispatch to the correct on-call care-giver or administrator to facilitate the proper care and assistance for every patient. Due to the flexible nature of our exclusive technology, your custom directive patient plan can be changed on-demand as your organization sees fit.

HIPAA Compliant Hospice Answering Service

PatientCalls' HIPAA compliant technological solution helps keep your organization insulated from potential Personal Health Information (PHI) violations and breaches. Our software was developed specifically to meet or exceed mandatory HIPAA, HITECH, and Omnibus requirements. Your organization is considered a Covered Entity and must be 100% confident in your HIPAA compliant hospice answering service.

Homecare and hospice organizations nationwide have been using PatientCalls as their medial answering service with complete satisfaction knowing all sensitive patient information is always kept confidential and secure at all times.

Our HIPAA complaint answering and dispatching solutions allows your organization to create a patient directive plan allowing for efficient and optimal care of your patients.

Whether you want us to handle overflow calls, nights & weekends, or all incoming calls, PatientCalls follows your specific plan as designed in handling direct emergency calls, healthcare related calls, or any other possible type of inbound call your hospice or homecare handles on a daily basis.

Our HIPAA compliant SMS, texting, and emailing solutions allow for immediate and instant correspondence between your patients and on-call physicians, triage nurses, social workers, on-call staff and administrators.

PatientCalls also provides on-call scheduling software allowing your organization to schedule your staff and management team months in advance of which is always maintained and double checked by our agents and supervisors.

It's time to experience organized communications.
With just a few minutes of your time, you can begin to experience PatientCalls top rated answering and paging services tailored specifically to the needs of your healthcare organization.

Try PatientCalls Medical Answering Service!


Toll-Free Number: 866-333-7922
PatientCalls logo

Serving the medical community for over 15 years.

Privacy Statement HIPAA Compliance Statement

PatientCalls Medical Answering Service