Going through the hiring process for any position in a company can be a time consuming, frustrating, and tedious process. However within the medical field, finding the right office manager is an extremely important facet to just how smoothly an office will function. Since the tasks of office managers can vary greatly from day to day and month to month, the importance of finding somebody who has great capacity to learn becomes one of the most important priorities. But it’s not the only one you should consider when finding the right medical office manager.
Depending on the specialty of your office, you’ll have a different set of job functions that the manager will be taking care of. Some may want one someone who is more suited toward the general functions of an office. They may take care of items such as supply management, overseeing of building lease or agreements, basic IT knowledge, utility bill payments and various general business office tasks.
However, some specialty offices may want somebody who is well versed not only within the medical community, but within your specific type of practice as well. This is important to decide before the hiring process begins so that you and your colleagues know what type of person you are looking for in the first place. This becomes especially important if you have a niche field or specific type of practice where your patients have specific needs or problems addressed that your employees and even office manager may need to address.
A few important items to ask a potential hire would be to see what if any experience they have within the medical field or your specific type of practice. You may even have specific terminology your field uses that the office manager needs to be aware of, or know about in order to perform their job successfully. Researching their past experience is important, but specifically if they have any degrees, certifications, or experience in a specific field may be the most important piece of information you’ll need to gather.
Create a list of specific things you are looking for in an office manager and you’ll have a much easier time assessing your candidates.
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