Medical answering service for doctors, physicians, and medical groups nationwide.

HIPAA Compliant Medical Answering Service News & Information

hipaa compliant answering service
phone 866-333-7922

Medical Answering Service Information

Traits To Look For In An Answering Service For Doctors

You already know how important it is for your office to have an answering service, but do you know what to look for in a quality provider? As a doctor, you’re one of the busiest professions around and you need to make sure that your practice is running efficiently and that your staff is more than competent to handle patients and your office. The last thing you want to worry about is a third-party service that’s supposed to help make your office run smoothly, which is why you need to make sure that you invest in the right service. Here are a few traits you need to look for in an answering service:

Experience
Not just any company can provide exceptional service and experience is key when looking for a service to hire for your practice. Companies with experience know what they are doing and aren’t novices when it comes to handling patients and their sensitive information. They know what it takes to provide quality customer service and know the rules and regulations in regards to HIPPA.

Dependable
You’ll want a dependable service for your practice that you can rely on any time of the day or night. Your practice needs a service that will strengthen your patients’ trust in your practice. Instead of having them call in and get an answering service after hours or when the phones are busy, have them talk to an actual person that can help them with their needs. And a dependable answering service will answer the call within a few rings so that patients never have to wait around for someone to pick up or to talk to an answering machine.

Friendly
Kindness goes a long way, which is why you want your answering service to be friendly on the phone. It can e the deciding factor for patients if they’d like to return to you office! Excellent customer service goes hand-in-hand with a friendly voice on the other line, so you’ll want to make sure that your answering service provides friendly service.

Informative
An answering service should be knowledgeable about your practice so that they provide the right information to your patients. The best services are those that integrate seamlessly with your practice and appear as if they’re part of your work force. You’ll want a service that will provide precise information to your patients.

 

pic office on page sapp patient note texting

14-Day Free Trial
Risk Free Trial - It's time to experience organized communications.

With just a few minutes of your time, you can begin a 14-day free trial experience of PatientCalls top rated answering and paging services tailored specifically to the needs of your healthcare organization.

Try PatientCalls Medical Answering Service
& PatientNote FREE for 14-Days!

Toll-Free Number: 866-333-7922
 
E-Mail: Info@PatientCalls.com
 


Serving the medical community for over 15 years.


PatientCalls.com 2014

Privacy Statement HIPAA Compliance Statement

PatientCalls Medical Answering Service Top Rated - 4.9 / 5 based on 1,491 Customer Reviews!