Reputation Management For Medical Offices - The Most Optimized Methods Of Appointment Setting For Doctors Offices
Medical answering service for doctors, physicians, and medical groups nationwide.

HIPAA Compliant Medical Answering Service News & Information

hipaa compliant answering service
phone 866-333-7922

Medical Answering Service Information

Reputation Management For Medical Offices

As a business, your reputation matters tremendously. Thanks to the digital age, people can leave behind reviews about your practice online on sites like Yelp, and more, allowing potential customers to see how well your service fare with current patients. And a good reputation is key to a successful business because word-of-mouth marketing is how you’ll increase your patient intake.

Because reputation is so important these days, there are companies out there that want to sell small businesses like yours “reputation management services.” But don’t fall for it because you can easily build your reputation yourself! All you need to do is earn good patient reviews and you’ll notice an increase in patients.

So how do you do it? Read on to find out!

  • Monitor daily

Do a quick search on your practice online at least once a day to see what new reviews are out there. This way you stay up to date on what people are saying about  you. You can then read the reviews and see how you can improve or fix things that they mention. You’ll also be able to reply to it and tell your side of the story when applicable.

  • Offer incentives for positive reviews

To get happy patients to review your practice, offer incentives. Do a giveaway or provide them with discount services if they place a review online. Many times, people are more than happy to take a few minutes and post a review online before they leave your practice.

  • Have a post-appointment survey

To help identify the complainers before they go online to vent, come up with a post-appointments survey so you can see where patients are unhappy and improve on those things. And this will also identify happy patients who will want to post a positive review online.

  • Train staff

Train your staff to be amazing at customer service since they are the first people your patients will encounter. This way, your patients will be happy with the overall service at your practice.

PatientCalls has been a leader in the medical answering service field for over 15 years providing answering services with top rated quality and expertise to those in need of optimizing their organizations' time and communications.  Call PatientCalls today and ask for more information regarding our 14-day risk free trial and custom flat rate monthly price plans.


pic office on page sapp patient note texting

14-Day Free Trial
Risk Free Trial - It's time to experience organized communications.

With just a few minutes of your time, you can begin a 14-day free trial experience of PatientCalls top rated answering and paging services tailored specifically to the needs of your healthcare organization.

Try PatientCalls Medical Answering Service
& PatientNote FREE for 14-Days!

Toll-Free Number: 866-333-7922

Serving the medical community for over 15 years. 2014

Privacy Statement HIPAA Compliance Statement

PatientCalls Medical Answering Service Top Rated - 4.9 / 5 based on 1,491 Customer Reviews!